1. Regulatory Compliance Program Delivery – Wealth & Capital Markets

Client Situation:

A leading financial institution faced simultaneous regulatory deadlines across FATCA, CRS, and MiFID II. Internal teams were under pressure, lacking centralized project governance and regulatory expertise to deliver effectively across regions.

Our Approach:

We stood up a regulatory PMO and mobilized stakeholder working groups across Compliance, Legal, Operations, and Technology. Kailen Consulting led the development of compliance test scripts, built a regulatory reporting calendar, implemented governance dashboards, and facilitated vendor and system readiness testing. We ensured alignment between the lines of defense while maintaining executive visibility through weekly status reporting and risk escalation protocols.

Results & Impact:

Met all deadlines with zero audit findings

Achieved a 40% reduction in manual compliance effort

Enabled cross-functional alignment and improved risk controls

Delivered a reusable compliance execution framework

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2. National Retail Transformation – Produce WOW Program

Client Situation:

A major Canadian grocery retailer launched “Produce WOW,” a national transformation initiative focused on improving produce presentation, signage, and customer experience across 350+ stores. The initiative required coordination of design, vendor execution, signage production, and store-level feedback under tight fiscal constraints.

Our Approach:

Kailen Consulting Group led the end-to-end program delivery. We built and managed governance forums, developed a signage intake and triage process, and resolved systemic data configuration issues affecting pricing and labeling. We also created an incident log to track issues store-by-store, and implemented a two-stream cleanup strategy involving both store feedback and category-level data remediation. We coordinated with IT, merchandising, sourcing, and operations to drive alignment.

Results & Impact:

Achieved 100% rollout to all stores, on time

Resolved 90%+ signage issues pre-launch

Delivered on budget with clean fiscal transition (F25–F26)

Reduced escalations through clear triage and proactive reporting

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3. M&A Integration Management – Wealth Advisory Acquisition

Client Situation:

A Canadian bank acquired a mid-sized wealth advisory firm. The transaction required a full-service integration of physical assets, staff, branding, and client-facing materials—all within 90 days. The client needed experienced integration support to minimize disruption and retain high-value clients.

Our Approach:

We led the post-acquisition integration effort, starting with due diligence on facilities, staffing, and IT assets. Kailen Consulting coordinated signage changes, office transitions, and advisor communication. We worked closely with compliance and legal teams to ensure brand transitions met regulatory requirements, and created onboarding packages and playbooks to support newly acquired staff. Real estate, IT, marketing, and HR teams were fully engaged through structured workstreams and milestone-based checkpoints.

Results & Impact:

Integrated 12 offices and 100+ employees in under 90 days

Maintained client continuity and advisor productivity

Seamless conversion of signage and systems

Built an M&A playbook for reuse in future transactions

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4. Trading Platform Decommission & New System Launch – Wealth Management Division

Client Situation:

A banking client in the wealth management space needed to decommission a legacy trading platform and implement a modern, scalable vendor-based system. The platform served investment advisors and portfolio managers—making data accuracy, training, and operational continuity critical.

Our Approach:

Kailen Consulting led the full program lifecycle including vendor evaluation, data migration, system integration, and rollout coordination. We built a phased cutover plan, managed UAT with front-office users, and ensured downstream systems like CRM, portfolio reporting, and compliance modules were aligned. We also created user training and support models to accelerate adoption and minimize change resistance.

Results & Impact:

Migrated 1.2M+ investment and client records with zero data loss

Reached 100% user adoption within 30 days of go-live

Improved advisor satisfaction and trade execution efficiency

Reduced platform operating costs by 35%